FAQs
Q: How can I contact KingdomShift Media?
A: Email us anytime at support@kingdomshiftmedia.com or use the contact form on our website.
Q: Can I appeal a content takedown?
A: Yes. Submit an appeal through your Creator Dashboard or email our moderation team at support@kingdomshiftmedia.com.
Q: Where can I find the Terms of Use and Community Guidelines?
A: You can view all legal documents at the bottom of our website or directly at /terms and /guidelines.
Q: Why is my video processing slowly?
A: Video processing time depends on length, resolution, and server load. Give it a few minutes and try refreshing.
Q: My video won’t upload — what should I do?
A: Check your file size and internet connection. Supported formats include MP4, MOV, and AVI. If the problem continues, contact support@kingdomshiftmedia.com.
Q: Is my data safe?
A: Yes. We take privacy seriously and comply with all major data protection laws. See our Privacy Policy.
Q: What if I see offensive or inappropriate content?
A: Click the “Report” button under any video. Our moderation team will review and take action if needed.
Q: How is KingdomShift moderated?
A: We use a mix of automated tools and human review to ensure content is safe and aligned with our values. You can report content that violates our guidelines.
Q: Do I have to be a Christian to create content?
A: No — all are welcome. But your content must respect our platform’s values and align with our content standards.
Q: Can I earn money on KingdomShift?
A: Yes, our Creator Partnership Program is coming soon. Stay tuned for monetization features through tips, subscriptions, and ad revenue sharing.
Q: Can I upload copyrighted music or clips?
A: No. You must own or have rights to everything you upload. See our Content Submission Policy for details.
Q: Is there a length limit for videos?
A: Regular uploads can be up to 2 hours long. KingdomReels are limited to 60 seconds.
Q: What kind of videos can I upload?
A: You can upload content across categories like Kingdom Cinematics, Innovation, Feast, Worship, Reels, and more — as long as it aligns with our Community Guidelines and does not contain offensive or harmful material.
Q: Can minors sign up?
A: Users must be 13 years or older. Parental consent is required for users under 18. We offer Kingdom Kids for family-safe content.
Q: How do I create an account?
A: Click “Sign Up” on the homepage and follow the prompts. You’ll need a valid email address and must agree to our Terms of Use and Community Guidelines.
Q: Is it free to sign up?
A: Yes, KingdomShift is free to join, watch videos, and upload content.
Q: What is KingdomShift Media?
A: KingdomShift Media is a Christ-centered video platform designed to amplify faith, creativity, innovation, and culture through powerful, purpose-driven content.
